9. Performance & Benchmarks

The following metrics demonstrate that Vocalad delivers human-grade voice engagement at scale, keeping sub-second responsiveness even under heavy concurrent loads, critical for both crypto AMAs and telecom call farms:

Metric
Value

Median Latency

0.82 seconds (query→audio)

Top-3 Retrieval Accuracy

94.2 %

Audio MOS

9.1/10 (human evaluation)

Concurrency Support

≥ 1,500 simultaneous streams

Uptime SLA

99.9 %

Dataset Turnaround

< 48 hours from upload to live

Languages Deployed

18 (achieved) → 42 (target)

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